Refund policy
Returns
We pride ourselves on maintaining the highest standards in all of our products. As such, if you have any concerns about the product you have purchased please contact us at hello@noosablackgarlic.com within 7 days of purchase, including photo’s of the potential issue. If we deem there is an issue, we will replace the product.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@noosablackgarlic.com and send your item to: 124 Peregian Breeze Drive, Peregian Beach, QLD 4573, Australia.
Shipping
To return your product, you should mail your product to: 124 Peregian Breeze Drive, Peregian Beach, QLD 4573, Australia.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.